The contract Field Technician will be working for our client, for 'remote' deployment work. This individual will assist users with migrating to new laptop computers, assisting with locating their data, basics of a new device, installing printer drivers, and downloading and installing additionally needed software. They will also troubleshoot basic end user issues on variou

Reporting to the QA Manager, the Senior Quality Assurance Analyst supports and assists the QA team in planning and completion of projects per direction of the Manager by mentoring, training, motivating, and advising throughout the project lifecycle in an e Commerce business systems LAMP environment. The Senior QA Analyst verifies and validates all software system delivera

Manages category go to market strategies for the partner portfolio. Creates business plans to align Connection and partner’s goals and objectives. Manages creation of partner/program collateral. Executes plan while engaging and aligning appropriate internal resources and partner resources to achieve program goals. Monitors activities to enforce accountability, respo

Ensures that technicians have ordered the correct part for each system. Fills out the appropriate forms for a warranty claim online. Receives defective parts from the technicians to be returned to vendors for parts credit and warranty labor credit. Ships defective parts to the vendors. Contacts technical support for vendors. For every system sent back to the vendor for re

Responsible for implementing and maintaining the effectiveness and optimization of IT software and hardware renewal process and tools. Ensure all IT hardware and software renewals are captured and managed in renewal system. Establish defined process to review IT renewals with key stakeholders against prior years to ensure accurate renewal payments. Effectively manage time

Order Processing Responds timely to client requests and prompt placement of orders within company procedural guidelines to meet the client’s SLA. Understanding of shipment cutoff times for all major distribution partners and carriers. Proactive communication to client on order placements including order ETA and back order information at time of order placement. Esca

Coordinates tradeshow administrative duties including equipment needed, supplies, registration, attendees and schedules. Maintains budget and organizes tradeshow docs/files. Communicates with all relevant parties (sales, tradeshow attendees and marketing) regarding travel needs, demo preferences, and all setup requirements. Ensures timely packing and shipping of all requi

Collaborate with HR stakeholders to understand business needs, processes, and challenges. Act as a liaison between HR and IT departments, facilitating communication and alignment on projects and initiatives. Conduct detailed analysis of HR systems, data structures, and workflows to identify areas for optimization. Translate business requirements into technical specificati

What You Bring to Connection A strong drive to succeed. Excellent customer service skills. Superb verbal and written communication skills. Proficiency with popular business applications including Microsoft Word and Excel. Attention to detail. What is a typical day? Provide superior customer service to the Account Manager and customers during the order fulfillment process.

Training and Development Specialist Corporate Distribution From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Wilmington, OH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers

Provide professional support for end users of personal computers or their associated networks, hardware, software, or peripherals. Receive referrals from tier 1/help desk support and troubleshoot, diagnose and resolve more complex operating errors. Install and configure software or hardware updates or patches. Evaluate and resolve network connectivity or communications sy

Deliver on cybersecurity initiatives at the credit union. Coordinates with internal teams and external vendors to ensure the cybersecurity resilience of the credit union is tested frequently. Stakeholder Collaboration Collaborate with internal and external stakeholders, such as customs authorities, shipping partners, and regulatory bodies, to ensure security standards and

Enterprise Account Executive Enterprise You’re the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry’s biggest tech manufacturers. Remote, CO CONNECTION At Connection, our purpose is simple we connect people with technology. From hardw

Manage and administer Unix based systems, including Oracle Solaris, Linux, and Ubuntu, ensuring optimal performance, reliability, and security. Install, configure, and maintain Unix servers and applications, including patching, upgrades, and troubleshooting as necessary. Monitor system performance and resource utilization, identifying and resolving issues to maintain high

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintaining backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting